At NYLONRECYCLEBAG, we provide high-quality nylon bags and aim to ensure a smooth shopping experience. If you are not completely satisfied with your purchase, please read our Refund & Returns Policy carefully.
1. Eligibility for Returns
You can request a return if:
- You keep the product unused, undamaged, and in its original packaging.
- You request the return within [insert number, e.g., 14 or 30] days from the delivery date.
- You provide a valid proof of purchase such as your order number, invoice, or receipt.
Note: Personalized or customized items may not qualify for a return unless they arrive damaged or defective.
2. Non-Returnable Items
We cannot accept returns for:
- Products that you have used, washed, or damaged.
- Items purchased on sale or clearance, unless defective.
- Customized or personalized bags, unless they arrive damaged or defective.
3. How to Initiate a Return
To return an item:
- Contact our customer support team at sales@nylonrecyclebag.com or +91 8586808515.
- Provide your order number and explain the reason for the return.
- Our team will give you instructions for return shipping.
Important: You are responsible for the cost of return shipping unless the item arrives damaged or defective.
4. Refund Process
After we receive your returned item:
- We inspect the item to confirm it meets our return criteria.
- We issue a refund to your original payment method within 7-14 business days.
- We send you an email to confirm that we processed your refund.
Note: We do not refund shipping fees unless the return occurs due to our error.
5. Exchanges
If you want to exchange a product for a different size, color, or model:
- Return the original item following the return instructions.
- Place a new order for the replacement item.
- We process exchanges only if the replacement product is available in stock.
6. Damaged or Defective Items
If your item arrives damaged or defective:
- Contact our support team within 7 days of receiving the product.
- Send photos or documentation showing the damage or defect.
- We replace the item or issue a full refund, including shipping costs.
7. International Returns
For international orders:
- You may incur customs fees or import duties when returning products.
- You must pay return shipping costs unless the product arrives damaged or defective.
- We issue refunds in USD or the original currency of your purchase.
8. Contact Us
If you have questions about our Refund & Returns Policy, contact us:
NYLONRECYCLEBAG – Corus Bag Industries
Email: sales@nylonrecyclebag.com
Phone: +91 8586808515
Address: 7783/2 F/F Left Side, Model Basti, New Delhi, India
We resolve issues quickly and ensure a satisfactory shopping experience.
